Prestwick Disabled Facilities

  • Lifts in the railway station for easy access to both floors.
  • A lift in the concourse itself.
  • A stairlift to the Aviator Suite.
  • Disabled toilets in departure lounges and on the ground floor of the terminal
  • Early boarding of flights for disabled passengers.
The airport also provides disabled passengers with free wheelchairs and assistance.

For details of this service, call 0871 223 0700* ext 4434

*Calls to this number will cost up to 13p per minute plus your phone company’s network access charge.


To ensure maximum assistance make sure you contact your airline directly or through your travel agent to advise them if you have trouble with walking, need wheelchair assistance or have any special dietary requirements. This will enable any special arrangements at the airport or during the flight, to be made.

Tips for Disabled Air Passengers

You should compare the arrangements offered by different airlines before making your booking and be sure to check whether the cost of any special assistance is included in the price of your ticket.
Inform your airline of your particular needs in good time and check the policy of your airline if you wish to remain in your own wheelchair to the aircraft door rather than transfer to an airline wheelchair at check-in.
Remember that there are often long walking distances within airports and that this may cause you to require assistance.
Pre-arranging any necessary assistance will ensure that it’s available and that no time is lost in waiting for it to be arranged once you arrive at the airport.